DOMESTIC ORDERS

All orders within the U.S. will be shipped out the next business day via USPS. You’ll be asked to select a delivery method during checkout:  

  • USPS First-Class Mail - 3-5 business days delivery
  • USPS Priority Mail - 2-3 business days delivery
  • USPS Priority Mail Express - Overnight delivery

TRACKING YOUR ORDER

Within 24 hours of making your purchase, we will e-mail you a shipping notification with your order’s tracking information (note: this is a separate e-mail from your order confirmation e-mail). If you have not received this information after one business day, reach out to hello@collarist.com. 

FREE U.S. STANDARD SHIPPING

We offer FREE Standard Shipping (3-5 business days) for orders over $70 to a destination within the U.S.
Free Shipping will be automatically applied at checkout.

INTERNATIONAL ORDERS

All international orders will be shipped out the next business day via USPS First-Class Mail International or DHL. You’ll be asked to select a delivery method during checkout:  

  • USPS First-Class Mail International
    Orders typically take between 10-15 business days to arrive, however they can take up to 6 weeks (depending on the destination country). Note: First- Class Mail DOES NOT include tracking or insurance. We strongly suggest upgrading to DHL for faster delivery with tracking. 
  • DHL International
    Delivery is typically within 1-3 business days & tracking information will be provided. 

Within 24 hours of making your purchase, we will e-mail you a shipping notification (note: this is a separate e-mail from your order confirmation e-mail).

Please note that customers are responsible for any duties/customs fees. For international returns/exchanges, the shipping costs must be covered by the customer.