Shipping

DOMESTIC ORDERS

All orders within the U.S. will be shipped out the next business day via USPS. You’ll be asked to select a delivery method during checkout:  

• USPS First-Class Mail - 3-5 business days delivery
• USPS Priority Mail - 2-3 business days delivery
• USPS Priority Mail Express - Overnight delivery

TRACKING YOUR ORDER

Within 24 hours of making your purchase, we will e-mail you a shipping notification with your order’s tracking information (note: this is a separate e-mail from your order confirmation e-mail). If you have not received this information after one business day, reach out to hello@collarist.com. 

FREE U.S. STANDARD SHIPPING

We offer FREE Standard Shipping (3-5 business days) to any destination within the U.S.
Free Shipping will be automatically applied at checkout.

Please note that Collarist cannot reimburse orders which status shows as "Delivered" by the carrier or that were stolen from a property. Thanks for your understanding.

INTERNATIONAL ORDERS

All international orders will be shipped out the next business day via USPS First-Class Mail International or DHL. You’ll be asked to select a delivery method during checkout:  

• USPS First-Class Mail International
  Orders typically take between 10-15 business days to arrive, however they can take up to 6 weeks (depending on the destination country). Note: First- Class Mail DOES NOT include tracking or insurance. We strongly suggest upgrading to DHL for faster delivery with tracking. 
• DHL International
  Delivery is typically within 1-3 business days & tracking information will be provided. 

Within 24 hours of making your purchase, we will e-mail you a shipping notification (note: this is a separate e-mail from your order confirmation e-mail).

Please note that customers are responsible for any duties/customs fees. For international returns/exchanges, the shipping costs must be covered by the customer.